Shipping Policy

Welcome to Phir Hera Pheri!
Humein khushi hai ki aapne hume apni zarurat ka hissa banaya. Niche hamari shipping policy hai, jo aapke har order ko fast, safe aur smooth banane ke liye banayi gayi hai:

🚚 Delivery Areas

Groceries sirf selected pincodes mein hi deliver ki jaati hain. Order karne se pehle "Check Pincode" option se availability verify kar lein.

Fashion items pan-India deliver kiye jaate hain (all serviceable locations).

 

⏰ Delivery Time

Groceries:
Delivery time: 24 to 48 hours (working days)
Orders jaldi deliver karne ke liye local vendors aur fast logistics ka use kiya jaata hai.

Fashion Products:
Delivery time: 3 to 7 working days
Aapke location aur product type pe depend karta hai.

 

💸 Shipping Charges

Orders par minimum shipping charges lagte hain. Exact charges checkout pe dikhaye jaayenge.

Free Delivery kuch products ya order value ke upar milegi — jiska mention offer section me hota hai.

 

🔄 Split Deliveries

Agar aapne ek order me groceries aur fashion items dono add kiye hain, to delivery split ho sakti hai (alag time pe pahunch sakti hai).

Aapko dono shipments ke alag tracking details milenge.

 

🔁 Undeliverable Orders

Agar kisi wajah se product deliver nahi ho paata (wrong address, unreachable, etc.), to hum aapko contact karenge.

2 attempts ke baad bhi delivery fail hone par order auto-cancel ho sakta hai.

 

📦 Order Tracking

Order place karne ke baad aapko ek tracking link SMS/email ke through milega.

Aap apne account me login karke bhi "My Orders" section me delivery status dekh sakte hain.