FAQs

• Phir Hera Pheri kya hai?

Phir Hera Pheri ek all-in-one shopping website hai jahan aapko milega groceries bhi aur fashion items bhi — sab kuch ek jagah!

• Kya groceries aur fashion dono ek hi order me mangwa sakte hain?

Haan bilkul! Aap dono category ke items ek hi cart me add karke ek hi baar me order kar sakte hain.

• Delivery kitne din me hoti hai?

Groceries generally 24-48 hours me deliver hoti hain, aur fashion items 3-5 working days me. Aapko har order ka alag tracking milega.

• Kya sabhi products cash on delivery (COD) pe available hain?

Groceries mostly COD pe milti hain. Fashion items ke liye COD availability product pe depend karti hai.

• Return policy kya hai?

Fashion items ke liye 7-day easy return policy hai. Groceries sirf damaged ya expired hone par hi return ya replacement ke liye eligible hoti hain.
 
• Kya mujhe order karne pe alag-alag delivery charges lagenge?

Agar aap dono category ke items ek saath order karte hain, to ho sakta hai delivery slots alag ho — par charges minimum hi rahenge. Free delivery thresholds bhi hain!

• Order track kaise karun?

Har order ke baad aapko ek tracking link milega SMS aur email dono pe. Aap apne account me login karke bhi order track kar sakte hain.

• Kya groceries fresh aur hygienic hoti hain?

Haan! Hum verified vendors se hi groceries pick karte hain, proper packaging aur hygiene maintain karke.

• Fashion products original hote hain ya copy?

Sabhi fashion items 100% original aur quality checked hote hain. No first copy ya replica.

• Customer support se kaise baat karein?

Aap hume WhatsApp, call ya email ke through contact kar sakte hain — details aapko "Contact Us" page pe mil jayenge.

• Kya groceries har jagah deliver hoti hain?

Abhi groceries ki delivery sirf kuch selected pincodes me hi available hai. Hum dhire-dhire aur areas cover kar rahe hain.

• Apna pincode kaise check karein ki delivery available hai ya nahi?

Product ya cart page pe "Check Pincode" ka option milega — wahan apna pincode daaliye aur turant pata chal jayega ki groceries aapke area me deliver hoti hain ya nahi.